Amazon and Kohl's Partnership Report

Amazon just introduced a new kind of partnership: Kohl’s announced on 7/8/2019 that it would now accept Amazon returns. Shoppers can now drop off their unwanted purchases at Kohl’s where on-site employees will pack and ship them on behalf of customers for faster and easier refunds. While the ease of returns is an attractive selling point to boost foot traffic for Kohl’s, Amazon’s yearly sale, Amazon Prime Days, began exactly one week later, drawing in even more feet through doors.

While this partnership with Amazon feels like a win for Kohl’s, we investigated and measured exactly how much of a success this was for this department store chain.

Download The Report Below!