--- title: "inMarket inSights: Retail Loyalty Report: Winter 2019" --- [![imetric_logo_winmarket-1](https://go.inmarket.com/hs-fs/hubfs/imetric_logo_winmarket-1.png?width=200&name=imetric_logo_winmarket-1.png)](http://www.inmetric.com) ![inSights-Dec2017-1](https://go.inmarket.com/hs-fs/hubfs/inSights%20Header%20Images/inSights-Dec2017-1.jpg?width=3000&name=inSights-Dec2017-1.jpg "inSights-Dec2017-1") [![DownloadReportLandingPageButton.png](https://go.inmarket.com/hs-fs/hubfs/DownloadReportLandingPageButton.png?width=320&height=47&name=DownloadReportLandingPageButton.png)](https://go.inmarket.com/retail-loyalty-report-winter-2019-inmetric#anchor)   inMarket inSights Retail Loyalty Report: Winter 2019 From a marketing standpoint, customer retention is cheaper and potentially more lucrative than new customer acquisition. Businesses with high loyalty scores are typically healthier and more efficient than their low-scoring counterparts, as loyalty has historically been an excellent barometer for growth and decline.   In this Loyalty Report, we're ranking the top 10 and bottom 10 non-grocery retailers based on customer loyalty from January 1 through February 28, 2019.   Download the latest inMarket inSights Report Card to see the results!  ![Retail-Loyalty-Report-Winter-2019-Cover-shadowed](https://go.inmarket.com/hs-fs/hubfs/inSights%20Assets/Retail-Loyalty-Report-Winter-2019-Cover-shadowed.png?width=350&name=Retail-Loyalty-Report-Winter-2019-Cover-shadowed.png "Retail-Loyalty-Report-Winter-2019-Cover-shadowed") Download The Report Below! 2025 InMarket. All rights reserved [| Privacy Policy | ](https://inmarket.com/privacy/)[Do Not Sell My Info](https://preferences.inmarket.com/form/opt_out)